HostRDX.com Free Hosting Service Policy

1. Overview
   Our Free Hosting service is designed to support individuals, small businesses, startups, and eCommerce platforms—especially those in their early stages. This policy outlines the terms and conditions governing the free hosting service, eligibility requirements, usage limits, and responsibilities of both parties.

1. Eligibility Requirements
   To qualify for our Free Hosting service, applicants must meet the following criteria:

Business Stage: Ideally suited for new startups, early-stage businesses, Amazon sellers, and new eCommerce websites.

Domain: The website must have an active domain name. Free hosting includes only hosting services and does not cover domain registration.

Usage: The Free Hosting service is primarily intended to support individuals and businesses in their early stages. If your website or business is generating consistent revenue and you are in a position to afford paid hosting, we kindly encourage you to upgrade to a paid plan. This allows us to continue offering free hosting to new startups, emerging eCommerce websites, and Amazon sellers who are just starting out.

1. Features Included in Free Hosting
   The Free Hosting service includes the following features:

• Disk Space: 300mb of disk space.
• Bandwidth: 5GB of bandwidth per month.
• Databases: 1 MySQL database (additional databases may incur extra costs).
• Email Accounts: 1 free email account linked to your domain.
• SSL Certificate: SSL certificate for secure website browsing.
• Control Panel: Access to a user-friendly control panel (cPanel or similar).
• Support: Basic email support for technical issues.

4. Limitations of Free Hosting

The Free Hosting service comes with certain limitations that are detailed below:

• Performance Restrictions:Shared hosting environment may result in occasional slowdowns or performance issues during periods of high traffic.
• No Guaranteed Uptime:While we strive for 99.9% uptime, no guarantees are made for service availability.
• Limited Resources:There are restrictions on CPU usage and memory. Excessive use of server resources may lead to temporary suspension.
• Storage and Bandwidth:Exceeding the disk space or bandwidth limits may result in service suspension or a requirement to upgrade to a paid hosting plan.
• No Custom Software Installation:Users are prohibited from installing custom software or services not supported by the hosting platform.
• No Reselling:Free hosting accounts may not be resold or used to host websites on behalf of third parties.

5. Prohibited Uses

The Free Hosting service may not be used for the following:

• Illegal Activities:Hosting, distributing, or sharing illegal content, software, or engaging in activities that violate any law or regulation.
• Adult Content:Hosting adult or explicit content is strictly prohibited.
• Spam:Using the service to send spam emails, phishing attempts, or any unsolicited communications is prohibited.
• Malicious Content:Hosting or distributing malware, viruses, or other harmful software is not allowed.

6. Duration and Renewal

• Initial Period: Free hosting will be offered for a period of 12 months from the date of activation.
  Renewal: After the initial 12-month period, users may apply for an extension or transition to a paid hosting plan, depending on the progress of the website and resource needs.
  Service Review: After 12 months, we may review your usage and overall activity to determine if the free service will continue or if an upgrade is necessary.

7. Support

• Email Support:Free hosting includes email support for general queries and issues related to hosting functionality.
• Response Times:Response times for email support are generally within 48 hours.
• Live Chat: Live chat support is available for both free and paid hosting accounts.
• Limitations:Due to the free nature of the service, support is offered on a best-effort basis.

8. Service Termination

The Free Hosting account may be suspended or terminated under the following circumstances:

• Non-Compliance:Violation of this policy, including prohibited content or activities.
• Inactivity:If the website is inactive for a continuous period of 2 months or more, the account may be deactivated.
• Excessive Resource Usage:If usage exceeds the allocated limits or affects the stability of the hosting environment.

9. Data Backup and Recovery

• Backup Responsibility:It is the responsibility of the user to regularly back up their website data. We do not guarantee backups for free hosting accounts.
• Data Recovery:In the event of data loss, we may assist in data recovery, but recovery is not guaranteed for free hosting accounts.

10. Service Upgrades

• If your website outgrows the limitations of free hosting (in terms of storage, bandwidth, or resource needs), we offer flexible paid hosting plans to suit your growing needs. You will be notified when an upgrade is necessary.

11. Privacy and Security

We take the privacy and security of our customers seriously:

• Privacy:We collect minimal personal information required for account management. Your information will not be shared with third parties without your consent, except where required by law.
• Security:We maintain standard security measures for free hosting accounts, but users are encouraged to implement additional security features such as strong passwords and website security tools.

12. Disclaimer of Liability

• Limited Liability:We are not liable for any data loss, downtime, or damage resulting from the use of the Free Hosting service. This includes any damages or financial losses arising from the service’s performance or lack thereof.
• No Warranty:The Free Hosting service is provided "as is," with no warranties or guarantees regarding uptime, performance, or support.

13. Acceptance of Terms

By applying for and using our Free Hosting service, you agree to abide by this policy. We reserve the right to modify the terms of this policy at any time, with changes communicated via email or website update.